With over 10 years of experience in a multitude of administrative roles, there are many ways as a Virtual Assistant that I can help you with your business. I have worked as a church secretary, school receptionist and registrar for a K-12 private school and administrative assistant for a men’s residence hall at a 4 year university. Before beginning this part of my career I taught high school English, Home Economics and tutored international students.
Rates can be charged at an hourly rate of $35 per hour with a minimum of 3 hours. We can work together to create a bundle that meets your specific needs.
All clients are provided a free consultation to discuss their specific needs, requirements, expectations and budget.
Specific Hour Packages available as listed below.
5 Hours – $170
10 Hours – $340
15 Hours – $495
30 Hours – $990
These hours are to be prepaid and can be used as needed. Hours are good for 90 days before they expire ( 30 hour package is good for 120 days).
Below is a list of some areas of service I provide, but if you have a need that you don’t see listed please don’t hesitate to reach out to me. I love to learn so I always welcome the opportunity to learn a new skill.
Let me help you keep your customers happy and thereby help your business grow as they become return customers and refer you to others. Some customer skills I bring to the table are empathy, patience, attentiveness and clear communication skills. My goal is to help you build good relationships with your customers.
Below are examples of typical daily tasks I could handle for you.
- Process orders and shipments
- Process refunds
- Handle customer inquiries
- Follow up on orders, questions, etc.
- Chase outstanding payments (no fun for anyone!)
- Update member records
- Approve requests to join a membership community
It’s easy to become overwhelmed and overtaken by your email inbox but you don’t have to be. I can sort, file, archive, task and respond to emails for you so you can focus on other aspects of building and growing your business. I have great strategies for managing email so that is isn’t a burden to you anymore. This is an area I love to work in. There is nothing more satisfying as getting your inbox down to zero everyday.
Specific email tasks I could do are:
- Set up Gmail or other email client
- Reply to common questions (ties into customer service)
- Mark important messages that need a reply from you
- Follow up on sent emails
- Delete spam
- Unsubscribe to unwanted promotional lists
- Tag and archive emails
- Forward messages and inquiries to other team members
- Draft responses
Need help with your content production procedures? I’d love to help you with topic research (I’m a bit obsessive about research). Strange I know, but I love to look things up. This is actually partially how I came up with my domain name. I’ve lost count as to how many times I’ve heard, “I don’t know, ask Ayrin.” And Ask Ayrin was born! Anything and everything, doesn’t matter what it is. I’d love to research it for you. In addition to research I’d be happy to help you with many other tasks related to content production. Take a look at the list below and see if there is an area you could benefit from an investment in a VA.
Content assistance I can provide:
- Writing and formatting posts
- Scheduling posts for publication
- Publishing posts
- Edit previously written posts for grammar and readability
- Website content copyediting and proofreading
- Topic research
- Uploading posts
- Sourcing photos
- Proofreading posts
- Coordinate with contributors and guest posters